About Vodafone Egypt

Vodafone Egypt is a total telecommunications provider, covering a wide array of voice and data exchange services, as well as 3G, ADSL and broadband Internet services.

Launched in 1998, Vodafone Egypt supported by Vodafone Group’s know-how and its own local market research provides innovative products perfectly suited for its customers.

The leading Vodafone Egypt spirit and its ever broadening network have paved the way for numerous investment opportunities and world-class continuous customer support.

Vodafone investments in Egypt are an evident reflection of its commitment to its civic involvement for a stronger market foothold, both on the short and long terms. When the Vodafone Egypt General Assembly voted in September 2006 in favor of the acquisition of 51% of Raya Telecom shares – a telecom leader on its own right, the aim was to secure further expansion of corporate communication services, serving different Egyptian businesses and companies. A further acquisition of up to 97.52% of Raya Telecom shares followed after the ground-breaking success of the initial step. Later, Vodafone secured an even stronger market share when Telecom Egypt pushed for a major increase of its own Vodafone corporate share from 25.5% to 44.7% in a massive stock acquisition move.

Today, Vodafone still owns a dominant 54.9% share of Vodafone Egypt and is cooperating very actively with the selective and powerful local team. The crowning event of this cooperation was the resounding and very successful introduction of 3G Broadband technology to the Vodafone Egypt network on May 11, 2007, enabling unprecedented visual communication, song downloads, and a variety of invaluable corporate services ranging from the Vodafone Mobile Connect Card, the USB modem, the Little Box for wireless internet services (Wi-Fi) for large corporations and businessmen and broadband internet access for individuals and corporations.

Another giant step for Vodafone Egypt was its close matching of its own corporate policy with local government policy through the provision of job opportunities for young graduates, exporting high-tech products and the launch of its renowned call center in Egypt. The call center has leaped from success to success ever since its inception in 2006, particularly when Vodafone Egypt signed call center contracts with Vodafone Australia, New Zealand and lately the UK to provide top-notch customer and technical support for customers in these countries. This international expansion further sealed the confidence of Vodafone Group in its Egyptian counterpart for the provision of call center services of world quality and standards, and its trust in the ever expanding possibilities of the Egyptian youth.

Vodafone Egypt staff is now 6000-member strong and is proud to be serving more than 24.6 million customers all over Egypt. Its success relies on its superior network, privileged customer service, innovative products and a determined goal-based strategy. Vodafone Egypt is also proud to offer effective roaming communication supported by agreements with 564 partners in 188 countries spanning the world.