SIM Swap

If your SIM card gets lost, damaged, or burnt, replace it for just LE 5, tax inclusive

What is a SIM swap?

A SIM swap is the replacement of your SIM card; while keeping your number and balance as is The new SIM card will use the same number.

Why should I swap my SIM card?

You should swap your SIM card if:

• It has been locked because you have entered the PUK code 10 times incorrectly
• Your SIM card has been stolen, lost or damaged
• You have subscribed to a service which is not available on your SIM card

Where can I swap my SIM?

You can swap your SIM card at any Vodafone store or any Vodafone exclusive dealer for just LE 5 tax inclusive . All you have to do is Just bring along a valid ID and your contract, and your new SIM card will be ready in 24 hours.