Vodafone Service Center


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Now and only from Vodafone Egypt you can have your mobile repaired at our Service Center*.

 

All Vodafone customers will be able to repair any BlackBerry®, iPhone or Vodafone Smart Phone in only 2 working days instead of 7 days through 278 of our Vodafone Stores across the country.

 

Vodafone Egypt is the only operator that owns service centers under the supervision of Apple and BlackBerry®.

 


 Please visit our Stores Locator to find the address of any of our stores.



Mobile Repair Cycle:

  • Once our technical representative receives the mobile that needs to be repaired, a Service Request will be created and an SMS will be sent to your mobile number with the Request Number. , You can also track your mobile repair status online with your Request Number through the Mobile Repair Tracking service                                                                               
  • Once your mobile is delivered to our Service Center you’ll receive an SMS and a call from 2828 informing you of your mobile repair status and cost if there is any . If the Service Center Team couldn’t reach you will receive an SMS informing you of the action required from your side
  • After the repair is done you will receive an SMS informing you that your mobile is delivered back to the store.
     
  • Vodafone would like to know your opinion about our Service Center, so you will be asked to kindly fill in and submit a survey through an SMS.
     

*In order to have your mobile repaired at our Service Center it has to be bought from any of our Vodafone Egypt stores.

*Terms and Conditions