Embassies Services

VIS is the pioneer embassies support services provider within the telecommunications industry in Egypt and the Middle East. Our fully fledged embassy services aim to improve efficiency and customer satisfaction.

 

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For the past 13 years, our services have consistently gone above and beyond the expectations of our clients, callers & applicants. It does not stop at that; we review our services regularly to ensure they continuously provide outstanding value and returns to our client embassies.

VIS Appointment  Services (VAS)

 A set of services designed to manage thousands of applicants’ appointments through dedicated call centers, not only for appointment scheduling, but also in availing all information needed to visiting the embassy.

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VIS Application Center (VAC)

 

VIS has structured its Application Center to be an extended arm of its client embassies, delivering an end-to-end service that is meant to simplify application submission steps for applicants and diplomatic missions alike, improving security and reducing footfall at embassies’ premises while reducing wait times and increasing customer satisfaction for the applicants.

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Embassy On-Site Services 

 

VIS trained and qualified customer care personnel, at the embassies premises, help applicants follow the embassy rules for faster and better service, making it easier for the embassy staff to perform core tasks. They also assist the embassy staff with administrative tasks.

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View the Embassies Brochure here! If you don't have a PDF plugin, Click here to download the PDF file.

VIS Embassies Services Promise
  • 1
    Delivering Excellence: optimized performance aligned with your business results.
  • 2
    Client Relationship Management : win-win long term mutual beneficial relationship.
  • 3
    Best Practice Sharing : access to wealth of global operations expertise and capabiltiy.
  • 4
    Customer Obsession : best return on customer investment & customer satisfaction.