Vodafone International Services(VIS), has been recognized as the “Best Contact Center” for three successive years which bears testimony to our commitment to client service. Let us help you get the most from your investment with our innovative training and consultancy services.
We offer an array of training options from tailored solutions to corporate in-house training academies to performance consultancies. We design programs that train and empower your entire company to perform better and be more productive. Also, with our performance consultancy services, we monitor the success of each training program and adjust where necessary to ensure maximum efficiency.
Our Core and Business Support Call Center Training and Consultancy team offers numerous services, including:
● Quality Assurance
● Process Improvement
● Knowledge Management
● Workforce Management
● Projects & operations support
● Complaint Management
● ITIL® trainings and IT Service Management consultancy
● Interpersonal Skills (Advisors and supervisors) trainings
By using our end-to-end training and consultancy services, not only do you get the training solution, but also one that constantly evolves with your company. As you add new products or as the industry’s demands change, your training solutions can adapt to those changes—ensuring your employees are never behind.
Whether you are looking to improve performance, adopt a highly disciplined training procedure, or you want to improve the efficiency of a particular department, VIS offers consultancy to align your goals with your training solutions. Our experienced training professionals combine their knowledge of multiple industries and pair that with our best practices suite of call center and organizational excellence to add value to your business.
Let us empower your team and help your business gain a competitive edge in the industry. Contact VIS today.
Training & Consultancy Brochure
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